Terms of Service

You must be at least 18 years of age to create an account on the Platform.

Parents and legal guardians may create accounts and manage profiles on behalf of their minor children (“Dependent Profiles”). You represent that you have legal authority to act on behalf of any minor for whom you create a profile.

By creating an account, you represent and warrant that all information you provide is accurate, current, and complete, and that you have the legal authority to agree to these Terms.

Creator accounts are subject to additional verification requirements, including identity verification via Stripe Connect and, where applicable, background check clearance through approved third-party providers.

We reserve the right to refuse service, terminate accounts, or restrict access to anyone at our sole discretion.

Member Accounts — May register participants (including minor dependents) for camps, training sessions, and events; purchase digital courses; manage participant medical and consent profiles; communicate with creators; leave reviews; and submit data requests.

Creator Accounts — May create and manage camps, training programs, events, private lessons, and digital courses; set pricing and availability; receive payments via Stripe Connect; communicate with members; manage rosters and attendance; import and manage contacts; access analytics; and configure event settings including waivers, age groups, and capacity.

Organization Accounts — Organizations may register as entities, invite multiple creators, manage shared Stripe Connect accounts, assign role-based permissions (Admin, Creator, Manager), and publish programs under a unified brand.

Users may hold both Creator and Member roles simultaneously. An auto-created personal organization is assigned to each creator upon signup for billing and event management purposes.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.

Event & Camp Management — Creation, publication, registration, multi-session scheduling, capacity management, per-session and flat-rate pricing, age and grade eligibility configuration, waitlist management, and QR-code-based check-in.

Training Programs — Single-session and recurring (multi-week) training programs with configurable days, times, drop-in and full-program pricing, monthly subscription billing, attendance tracking, and session notes.

Private Lessons — Creators set availability by day and time, define rates for individual, group, and team sessions, and members book directly through the Platform.

Digital Courses — Online video-based courses with modular lesson structures, drip content scheduling, progress tracking, lesson-level Q&A, downloadable resources, completion certificates, and free preview lessons.

Messaging — Real-time direct and group messaging with rich text, file, image, video, and voice attachments, emoji reactions, message pinning, threading, read receipts, typing indicators, and delivery status tracking.

Reviews and Ratings — A review system covering events, training, courses, creators, and organizations, with 1–5 star ratings, text reviews, photo uploads, helpfulness voting, creator responses, and automated review prompts.

Athlete Development — Drill libraries, workout assignments, goal tracking, progress assessments, video submissions, and longitudinal development profiles that persist across programs and creators.

Profiles & Dependent Management — Primary user profiles and secondary dependent profiles (for minor athletes) including personal information, athletic data (height, weight, positions, dominant hand/foot), education data, social media links, and emergency contacts.

Wallet & Financial Dashboard — Creator earnings dashboard, payout tracking, transaction history, and Stripe Connect account management including bank account and identity verification.

Insurance Tracking — Creators may store and display insurance coverage information (provider, policy number, coverage type, expiration). Arena Sports does not verify, validate, or guarantee the accuracy of any insurance information displayed on the Platform.

Email Broadcasts — Creators may send promotional and informational emails to their client lists via the Platform’s integrated email service (powered by Resend).

Progressive Web Application — The Platform is available as a PWA with offline capabilities, push notifications, and home-screen installation. Service workers may cache content locally on your device.

All payments are processed through Stripe, Inc. By making or receiving payments through the Platform, you agree to Stripe’s terms of service (stripe.com/legal).

Creators and organizations receive payouts via Stripe Connect. Stripe Connect onboarding, identity verification (including SSN, date of birth, government-issued identification, and bank account details), and bank account verification are required before payouts are enabled.

Guest checkout is available for unregistered users. A user account is automatically created upon successful guest checkout payment, with the provided email pre-verified.

Refunds are governed by our Cancellation & Refund Policy (arenasports.space/cancellation), which is incorporated into these Terms by reference.

All prices are in US dollars unless otherwise specified. You are responsible for any applicable taxes on your transactions.

Monthly subscription billing for training programs is processed automatically on a recurring basis. You may cancel a subscription at any time; cancellation takes effect at the end of the current billing period.

Arena Sports reserves the right to modify its fee structure with 30 days’ advance written notice to affected users.

Creators operate as independent contractors and are not employees, agents, or representatives of Arena Sports Network. Arena Sports does not control the manner or method by which creators conduct their programs.

Creators are solely responsible for the safety, quality, and legality of programs offered through the Platform, including compliance with all applicable laws and regulations governing youth sports, child supervision, facility safety, and coaching certifications.

Creators must maintain accurate and current profile information, including certifications, insurance coverage, and background check status. Misrepresentation of qualifications is grounds for immediate account termination.

Creators are responsible for collecting and maintaining all legally required participant waivers, consent forms, and medical disclosures for their programs. The Platform provides waiver management tools, but Arena Sports does not guarantee the legal sufficiency of any waiver template.

Creators are responsible for compliance with all tax obligations arising from income earned through the Platform, including self-employment taxes and 1099 reporting requirements.

Arena Sports reserves the right to deactivate any creator account that receives repeated safety complaints, fails to maintain required verifications, or violates these Terms.

Creators may import contacts from external sources for use with the Platform’s messaging and broadcast features. Creators represent and warrant that they have obtained all necessary consents to contact such individuals and will comply with all applicable anti-spam and data protection laws (including CAN-SPAM and TCPA).

Organizations that register on the Platform assume responsibility for the conduct and compliance of all creators operating under their brand.

Organization administrators are responsible for managing role-based access permissions and ensuring that only authorized individuals have access to sensitive data (including financial data, member information, and analytics).

Organizations using shared Stripe Connect accounts are jointly responsible for the accuracy of financial information and compliance with tax reporting obligations.

Arena Sports is not responsible for disputes between organizations and their affiliated creators, including disputes over revenue sharing, employment status, or intellectual property.

The Platform is not directed at children under 13 years of age. We do not knowingly collect personal information directly from children under 13.

Parents and legal guardians may create Dependent Profiles for their minor children. By creating a Dependent Profile, you represent that you are the parent or legal guardian of the minor and consent to the collection and processing of the minor’s personal information as described in these Terms and our Privacy Policy.

Personal information collected in Dependent Profiles includes: name, date of birth, gender, sports, positions, height, weight, school, grade, medical information (allergies, medications, conditions), emergency contacts, and profile photos.

Parents may review, modify, or delete their child’s Dependent Profile at any time through their account settings. To request deletion of a minor’s data, contact hello@arenasports.space.

Creators are responsible for ensuring that their programs comply with all applicable laws governing activities involving minors, including supervision requirements, background check laws, and mandatory reporting obligations.

The Platform allows users to store medical information (allergies, medications, medical conditions, and medical notes) in participant profiles for the purpose of sharing relevant health information with creators during program participation.

Arena Sports is not a healthcare provider. The Platform does not provide medical advice, diagnosis, or treatment. Medical information stored on the Platform is provided solely by users and is not verified, validated, or reviewed by Arena Sports or any medical professional.

Users are solely responsible for the accuracy and completeness of medical information they provide. Creators are solely responsible for reviewing and appropriately acting on medical information shared with them.

Arena Sports is not liable for any injury, illness, or adverse event arising from inaccurate, incomplete, or outdated medical information stored on the Platform, or from any creator’s failure to review or act on such information.

The storage of medical information on the Platform does not create a HIPAA-covered relationship. Arena Sports is not a HIPAA-covered entity or business associate.

The Platform allows creators to upload and display insurance information, including provider name, policy number, coverage type, coverage amount, and expiration date.

Arena Sports does not verify, validate, endorse, or guarantee the accuracy, currency, or adequacy of any insurance information displayed on the Platform. The display of insurance information does not constitute a representation by Arena Sports that any creator is adequately insured.

Members are solely responsible for independently verifying any creator’s insurance coverage before participating in their programs.

Arena Sports does not provide insurance coverage of any kind. Arena Sports is not an insurance broker, agent, or provider.

All content, features, functionality, software, and trademarks of the Platform are owned by Arena Sports Network and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any Platform content without our express written permission, except as necessary for normal use of the Platform.

Creators retain ownership of course content, training materials, drills, and other original works they create and upload to the Platform. Arena Sports’ license to such content terminates upon account closure, except for content already distributed to purchasers or participants.

If you believe that content on the Platform infringes your intellectual property rights, you may submit a DMCA takedown notice to hello@arenasports.space with: (i) identification of the copyrighted work, (ii) identification of the infringing material, (iii) your contact information, (iv) a statement of good faith belief, and (v) a statement under penalty of perjury that the information is accurate and you are authorized to act on behalf of the copyright owner.

Participation in athletic activities, camps, training sessions, lessons, and sports programs involves inherent risks, including but not limited to physical injury, sprains, fractures, concussions, traumatic brain injuries, heat-related illness, cardiac events, communicable disease exposure, permanent disability, and death.

By using the Platform to register for or participate in athletic activities, you acknowledge these risks and voluntarily assume all responsibility for any injury, illness, disability, or death that may result from participation.

Arena Sports does not operate, supervise, inspect, or control any athletic programs, facilities, equipment, or venues. Arena Sports does not guarantee the safety, quality, suitability, or legality of any program, creator, facility, or activity offered through the Platform.

Parents and guardians are solely responsible for evaluating the suitability of programs for their children, ensuring their children are physically fit to participate, providing accurate medical information, and disclosing all relevant health conditions.

Arena Sports makes no representations or warranties regarding the qualifications, certifications, background check status, insurance coverage, or competence of any creator or organization on the Platform.

THE RISKS DESCRIBED IN THIS SECTION INCLUDE, BUT ARE NOT LIMITED TO: sprains, strains, fractures, dislocations, bruises, lacerations, concussions, traumatic brain injuries, spinal cord injuries including paralysis, heat-related illness (heat exhaustion, heat stroke, dehydration), cardiac events, overexertion, rhabdomyolysis, ligament tears, dental injuries, eye injuries, internal organ injuries, communicable disease exposure, allergic reactions, insect bites and stings, permanent disability, and death.

Environmental and situational risks include: uneven, wet, or hazardous playing surfaces; collisions with other participants, equipment, or fixed objects; inadequate or malfunctioning sports equipment; extreme temperatures; lightning, severe weather, and natural disasters; and transportation to and from activity locations.

This release does NOT apply to claims arising from the GROSS NEGLIGENCE or INTENTIONAL MISCONDUCT of the Released Parties.

You agree to INDEMNIFY, DEFEND, AND HOLD HARMLESS the Released Parties from and against any and all claims, lawsuits, demands, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) brought by you, any participant, or any third party, arising out of or in connection with participation in activities.

You represent and warrant that: (i) the participant is physically fit to engage in the registered activities; (ii) all medical conditions, allergies, medications, prior injuries, and health concerns have been accurately and completely disclosed in the participant’s profile; (iii) you will promptly update medical information if any changes occur; and (iv) you will immediately notify the creator and Arena Sports of any injury, illness, or health concern that arises during participation.

You acknowledge that creators and staff are not medical professionals and rely on the accuracy of the medical information you provide to ensure the participant’s safety.

This waiver is binding upon you, your spouse, the participant, and your respective heirs, executors, administrators, personal representatives, and assigns.

This waiver remains in effect for all activities in which participants registered through your account participate through the Arena Sports Platform until you revoke it in writing through your account settings.

This authorization is NOT a substitute for immediate parental notification. Creators and staff will make every reasonable effort to contact you and your listed emergency contacts before and during any emergency medical situation.

You agree to be financially responsible for all medical expenses incurred as a result of emergency treatment authorized under this section.

You certify that all medical information provided in participant profiles is accurate, complete, and current, including: known allergies and their severity; current medications with dosage, frequency, and purpose; chronic conditions; prior injuries or surgeries relevant to athletic participation; and emergency contacts.

You agree to update medical information promptly through your account if any changes occur. Failure to provide accurate or updated medical information may compromise the safety of the participant.

Arena Sports does not provide medical, health, or accident insurance coverage for participants. You confirm that the participant is covered by adequate health insurance, or you accept full financial responsibility for all medical expenses.

Medical information will be shared only with: (i) creators and staff directly supervising the participant during registered activities, on a need-to-know basis; (ii) emergency medical personnel responding to a medical incident; and (iii) as required by law, including mandatory reporting obligations under Utah Code §62A-4a-403.

You may revoke this medical authorization at any time by updating consent settings in your account or contacting hello@arenasports.space. Revocation may prevent participation in activities where medical consent is a registration requirement.

Authorized Uses. Media may be used for: safety and security monitoring; attendance verification; incident documentation; technique review and skills development feedback; creator profiles and program listings; social media posts on Arena Sports’ official accounts; email newsletters; and event recaps and highlight reels shared with program participants.

Restrictions. Media will NOT be: sold to unaffiliated third parties; used in any defamatory, pornographic, or harmful manner; used to create deepfake or AI-manipulated imagery; or used to imply endorsement of any product, service, or political position without separate written consent.

Minor Protections. For participants under 13, Arena Sports will not use individually identifiable photographs in public-facing marketing materials without separate, specific parental consent. Group photos where the child is not the primary focus may be used for general program promotion. A participant’s full name will not be publicly associated with Media without additional written consent.

Opt-Out. You may opt out of photo/video use for marketing and promotional purposes at any time through participant profile settings (Photo/Video Preferences). Opting out does not prevent incidental capture in wide-angle group photos or video taken for safety/security purposes during activities.

Revocation. You may revoke this release entirely by changing the participant’s Photo/Video consent to “NOT ALLOWED” in their profile. Revocation is effective going forward and does not require removal of Media already lawfully published. Arena Sports will make reasonable efforts to remove identifiable Media from active marketing materials within 30 days of revocation.

No compensation, royalties, or payment of any kind will be provided for the capture or use of Media under this release.

What is a Concussion. A concussion is a type of traumatic brain injury (TBI) caused by a bump, blow, or jolt to the head. All concussions are serious. A concussion can occur without loss of consciousness. Repeated concussions can cause cumulative damage, including chronic traumatic encephalopathy (CTE).

Signs and Symptoms. Signs include: appearing dazed, stunned, or confused; moving clumsily; answering questions slowly; loss of consciousness; mood or personality changes. Symptoms include: headache, nausea, balance problems, blurred vision, sensitivity to light/noise, feeling sluggish or foggy, concentration or memory problems, fatigue, sleep disturbances, and emotional changes. Symptoms may appear immediately or may not be noticed for hours or days.

Removal from Play (Utah Law). Under Utah Code §26B-7-402, any youth athlete (under age 18) who is suspected of sustaining a concussion SHALL BE IMMEDIATELY REMOVED FROM PLAY and SHALL NOT be allowed to return to play or practice on the SAME DAY as the suspected injury. There are NO exceptions.

Return-to-Play. Under Utah Code §26B-7-403, an athlete removed for a suspected concussion may NOT return until: (i) evaluated by a licensed health care provider trained in concussion management; (ii) receiving WRITTEN CLEARANCE from that provider; and (iii) completing a graduated return-to-play protocol (rest, light aerobic exercise, sport-specific exercise, non-contact drills, full-contact practice, return to competition — each step requiring minimum 24 hours).

Your Responsibilities. You agree to: inform creators of any history of prior concussions before participation; ensure prior concussions are fully resolved with written medical clearance before registering; report any suspected concussion symptoms immediately; seek prompt medical evaluation; follow all return-to-play protocols; and provide updated concussion history through participant profiles.

Danger Signs — Call 911. Seek emergency medical care immediately if you observe: one pupil larger than the other; extreme drowsiness; worsening headache; slurred speech or weakness; repeated vomiting; seizures; unusual behavior or increased confusion; or loss of consciousness.

By creating an account, registering participants, or accepting these Terms electronically through the Arena Sports Platform, you agree that your electronic acceptance (including clicking “I agree,” creating an account, or completing a registration) carries the same legal force and effect as a handwritten signature, in accordance with the Utah Uniform Electronic Transactions Act (Utah Code §46-4-101 et seq.) and the federal Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. §7001 et seq.).

Electronic consent records, including timestamps, IP addresses, and user agent data, are maintained for legal verification and audit purposes.

The waivers, releases, authorizations, and consents contained in Sections 15 through 19 of these Terms (Assumption of Risk, Release and Waiver of Liability, Emergency Medical Authorization, Photo and Video Release, and Concussion Awareness) are accepted by you upon account creation and apply to all activities in which you or your registered participants engage through the Platform.

Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of laws principles.

Mandatory Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be resolved exclusively through final and binding arbitration administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration shall be conducted in Salt Lake County, Utah, or at another mutually agreed location. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Class Action Waiver. YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

Exceptions. Notwithstanding the above, either party may seek injunctive or equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights or confidential information.

Statute of Limitations. Any claim arising out of or relating to these Terms or the Platform must be filed within one (1) year after the cause of action accrues, or the claim is permanently barred.

Informal Resolution. Before initiating arbitration, you agree to first contact us at hello@arenasports.space and attempt to resolve the dispute informally for at least 30 days.

We may terminate or suspend your access to the Platform at any time, with or without cause, with or without notice, effective immediately.

You may terminate your account at any time through your account settings or by contacting us at hello@arenasports.space.

Upon termination: your right to use the Platform will immediately cease; any pending payouts will be processed according to Stripe’s standard payout schedule; content you have sold or distributed to other users (e.g., courses, reviews) may remain accessible to those users.

All provisions that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, limitations of liability, dispute resolution, and data retention obligations.

Termination does not relieve you of any obligation to pay fees incurred prior to termination or any liability arising from your use of the Platform prior to termination.

Entire Agreement. These Terms, together with the Privacy Policy (arenasports.space/privacy) and Cancellation & Refund Policy (arenasports.space/cancellation), constitute the entire agreement between you and Arena Sports Network regarding the Platform. The waivers, releases, and consents in Sections 15–20 are integral parts of these Terms and are accepted upon account creation.

Severability. If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

Waiver. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.

Assignment. You may not assign or transfer these Terms or any rights hereunder without our prior written consent. We may assign these Terms without restriction.

Force Majeure. Arena Sports shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including natural disasters, pandemics, epidemics, government actions, civil unrest, terrorism, power failures, internet disruptions, or infrastructure failures.

Notices. We may provide notices to you via email to the address associated with your account, in-app notifications, or posting on the Platform. You are responsible for keeping your contact information current.

No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.

Export Control. You agree to comply with all applicable export and import control laws and regulations. You may not use the Platform in any country subject to U.S. trade sanctions.

Accessibility. Arena Sports is committed to making the Platform accessible. If you experience accessibility barriers, please contact hello@arenasports.space.